At Moorgate Veterinary Group we pride ourselves on being a compassionate practice that offers the best care and attention to all animals large and small. We offer a comprehensive range of services for you and your pet.
If possible we recommend that patients are brought into the surgery where we can offer more extensive facilities. We are aware that this is not always possible and we are able to carry out home visits, for an extra charge. We ask that for same day, routine visits you contact the surgery before 10am. In the event of an emergency we will make our best efforts to be with you as soon as possible.
Worms, Fleas & Ticks
All pets should be wormed and treated to prevent worms, fleas and ticks regularly as they can be a health risk to other animals and humans. Practice staff will be able to advise you as to the best care regime for your pet.
Please note that the products available from the practice are prescription medicines and are not available through pet shops or supermarkets. This means that a vet will need to have seen your pet within the last six months to be prescribed such treatment. We offer a free check-up for new clients to allow them to purchase these products.
Moorgate Veterinary Group believes in regular vaccination of your pet. Routine vaccinations are available for cats, dogs and rabbits. After the initial course you will receive a booster reminder through the post when your pet is due each year. All animals are given a thorough health check and this is an ideal time to discuss any problems or worries you may have.
There are many benefits to having your pet neutered. Some of these benefits include:
- Prevention of unwanted pregnancies
- Reduce the risk of various health problems associated with unneutered pets
- To help stop behaviour problems, frustration & aggression
- Prevention of straying
We recommend both male and female cats are neutered from 4 months of age, though it may be performed slightly earlier if needed.
Male dogs are castrated from 6 months of age. Female dogs are spayed either at 6 months of age or approximately 3 months after a season. Spaying at 6 months, prior to the first season, will dramatically reduce the risk of mammary cancer later in life, though some benefit will still be achieved if spaying is performed before 3 years of age.
Rabbits can be neutered from 3-4 months of age. Ovarian cancer is known to be very common in older female rabbits and as spaying involves removal of both ovaries as well as the uterus this will be prevented.
If ferrets are kept and not used for breeding then there are risks of adrenal tumours and other diseases. We recommend either keeping a vasectomised male or discussing sterilisation of females with a vet as there are several options.
Prescriptions are available from Moorgate Veterinary Group. You may obtain Prescription Only Medicines, Category V (POM Vs) from your veterinary surgeon or ask for a written prescription and obtain these medicines from another veterinary surgeon or a pharmacy. Our veterinary surgeons may prescribe POM Vs only for animals under their care. A written prescription may not be appropriate if your animal is an in-patient or immediate treatment is necessary. You will be informed, on request, of the price of any medicine that may be prescribed for your animal.
The general policy of this practice is to re-assess companion animals requiring repeat prescriptions every 6 months, but this may vary with individual circumstances. A charge is made for this service. A written prescription fee is payable, this covers the time it takes to consider dosage, interactions, best preparation to use, record keeping etc.
We ask for 24 hours’ notice for repeat prescriptions to be prepared. This allows the vets to individually check each prescription. Not all medications are kept in stock but are available on next working day delivery.
If you wish to collect a repeat prescription from Christow, we ask that you book an appointment in advance. This allows us to get the prescription checked by a vet and sent to the surgery in time for your appointment. Please note: no drugs, including flea & worm treatment, are kept at Christow, therefore it is important if you wish to collect these that they are ordered in advance.
PETS Travel Scheme
Moorgate Veterinary Group is registered with DEFRA and all vets are Official Veterinary Inspectors (OVs). This means that we are able to issue passports for the PETS Travel Scheme.
If you are thinking about taking your pet on holiday please contact one of the surgeries for further information. We can also deal with any import/export arrangements for your pet.
Our qualified nurse, Kathy holds a Nurse Clinic every Friday from 12pm – 4pm at our Bovey Tracey branch.
As a fully qualified and experienced Veterinary Nurse she is able to offer a number of clinics to advise pet owners on the following areas of preventative healthcare:
- Pre neutering health checks: to help you choose the right time to neuter and discuss aspects of the procedure.
- Post operative checks: after surgery such as neutering and lump removals we need to see our patients back for an assessment to check that the wound is okay, that your pet has coped well with the surgery and for any sutures to re removed.
- Post neutering health checks: helping to monitor weight and health post neutering.
- Weight & dietary advice: for any patients who may have trouble controlling their weight. Dietary advice and regular monitoring is available.
- Maintaining healthy teeth and gums: available as a routine check or post dental treatment. Kathy can advise on all aspects of dental hygiene.
- Behaviour clinics: basic advice available on many issues.
- Senior wellness clinics: advice is available on all age related matters.
- Puppy & kitten clinics: to help you with the first few months of your new pet.
- Diabetes clinics: ongoing monitoring in this disease is essential and Kathy is here to help.
The following services are also available to pet owners:
- Administration of medicines (including flea & worm treatment)
- Nail clipping
- Tick removal (no charge)
We recommend your pet should be implanted with a microchip. Microchipping provides a permanent and unique identification for your pet, which is registered on a central database along with your details.
Should your pet go missing, when found, the microchip can be read using a special hand held scanner. Veterinary practices, the police and animal welfare organisations routinely scan strays, hopefully ensuring that if the unthinkable happens, you can be speedily reunited.
A microchip is the size of a grain of rice that has a unique 15 digit code. The microchip is implanted under the skin of an animal (between the shoulder blades in the case of cats and dogs) and your contact details are recorded onto the Petlog database, which is run by the Kennel Club. If your details change you must contact Petlog (01296 336579) and change your details as soon as you can.
In line with Wales and Northern Ireland from April 2016 every dog in England and Scotland must be microchipped.